Maximise GST Refunds
When Leaving Australia
Use Tourpay to help you generate the materials you need for GST refunds in our partner stores, from easily paying your local currency, to managing tax refund invoices and consolidating invoices* to maximize your GST refund benefits, free for tourists!
”Tourpay is a revolutionary platform that allows tourists to claim GST refunds on all purchases*, even those under the $300 threshold.TourpayTourpay Tourist Portal
It is "friendly" to the tourist, helping to save money and time - and it's very easy to use.
The TRS located in T2 departures is after customs in the main tax and duty free store.
Step 1: Inform the cashier
Tell the cashier that you need use Tourpay to claim GST refund.
Step 2: Show your Tourpay ID
Show your Tourpay ID barcode to the cashier to scan. Don’t worry, you just need to fill in your passport & flight information in our system before going to the airport to refund the tax.
Step 3: Choose Alipay or Wechat pay
Choose the payment method you prefer, click on Alipay or Wechat pay and our system will jump to your payment method.
Step 4: Show your Alipay or Wechat pay QR pay code
Enter the amount you need to pay and let the cashier scan your alipay or wechat pay QR code to finish the payment.
Step 1: PDF e-invoice combined
Before you going to claim the GST refund, all your invoices paid through Tourpay can be found your Tourpay under My -Invoices. You can tick the invoices that need claim, click on the merge to generate the electronic PDF invoice.
Step 2: TRS
Present your items along with your tax invoice, passport and international boarding pass to the TRS office.