Maximise GST Refunds

When Leaving Australia

Use Tourpay to help you generate the materials you need for GST refunds in our partner stores, from easily paying your local currency, to managing tax refund invoices and consolidating invoices* to maximize your GST refund benefits, free for tourists!

Tourpay is a revolutionary platform that allows tourists to claim GST refunds on all purchases*, even those under the $300 threshold.

TourpayTourpay Tourist Portal

Pay in your own currency

WECHAT PAY AND ALIPAY CNY ACCEPTED

Combine Your Invoices

CONSOLIDATE YOUR INVOICES ACROSS MULTIPLE RETAILERS TO MEET THE $300 THRESEHOLD

Pre-enter your GST refund info

One Stop solution to handle your flight,  passport & GST invoice info

Save time with your GST return

AVOID THE CUMBERSOME CLAIMING PROCESS WITH OUR QUICK GST REFUND SYSTEM

It is "friendly" to the tourist, helping to save money and time - and it's very easy to use.

https://www.youtube.com/watch?v=DD1NQpRXhkk
Find Map

The TRS located in T2 departures is after customs in the main tax and duty free store.

How to use Tourpay make purchase

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Step 1: Inform the cashier

Tell the cashier that you need use Tourpay to claim GST refund.

Step 2: Show your Tourpay ID

Show your Tourpay ID barcode to the cashier to scan. Don’t worry, you just need to fill in your passport & flight information in our system before going to the airport to refund the tax.

Step 3: Choose Alipay or Wechat pay

Choose the payment method you prefer, click on Alipay or Wechat pay and our system will jump to your payment method.

Step 4: Show your Alipay or Wechat pay QR pay code

Enter the amount you need to pay and let the cashier scan your alipay or wechat pay QR code to finish the payment.

How to use Tourpay claim the GST refund through TRS office

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Step 1: PDF e-invoice combined

Before you going to claim the GST refund, all your invoices paid through Tourpay can be found your Tourpay under My -Invoices. You can tick the invoices that need claim, click on the merge to generate the electronic PDF invoice.

Step 2: TRS

Present your items along with your tax invoice, passport and international boarding pass to the TRS office.

How to claim GST refunds in Australia

TRS

What kind of invoice to make a claim?

Valid tax invoices A valid tax invoice must be in English and contain the following information: the document is intended to be a tax invoice…
TRS

What can’t be claimed?

A refund will not be paid on the following goods and services: alcohol such as beer, brandy, fortified wines and spirits (travellers can claim wine…
TRS

What can be claimed?

You can claim a refund if: you purchased the goods in the 60 days before you leave Australia your purchases are from a single business…

Ready to use Tourpay to make purchase and claim GST refunds?